Enriched Instant Messaging
to reach your audience.

Maximize your Customer Care, CRM, Marketing and Sales through our enriched chat solution

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Play conversational
The return to natural language is the present and the future.
Consumers know it well. Social Networks are losing ground to
the need of intimacy and one-to-one interactions which instant messaging grants.

Corporation need to leverage on this undisputable trend whilst sustaining their brand
identity and fully managing their customer bases.

IS YOUR BRAND ON THE RIGHT PLAYGROUND?


It is not sufficient to be involved on mass market consumer instant messaging.
It is necessary is to make conversational part of your brand identity by integrating instant messaging
into existing apps or by developing conversational Self-Care directly on a new branded premise.

What is EIMe
XMPP technology

A holistic XMPP solution to enter the game in just a few weeks

Customizable and Scalable Instant Messaging App

Easily customizable and highly scalable according to your needs

EIMe is much more than a whitelabel chat, it's an unmissable allay for your company 360°

CUSTOMER CARE

Always be there for customers… asynchronously. Let your audience get in touch through a fixed contact-list for Customer Care and a BOT interface, save time and money and improve your processes.

MARKETING

Engage through a compelling touch point.
Send out targeted enriched push notifications, leverage on gamification and exploit member-get-member features to increase your audience.

CRM

Enrich your CRM process in new, smart ways. Keep track of your clients' history and have a complete access and control over your database.

SALES

Empower your sales force by simplifying up-selling and cross-selling. Open a shortcut through the customer’s journey, share the attachments you need and close your deals safely in just a few minutes.

The available solutions: stand-alone App or SDK library
EIMe chat app by MONK

STAND-ALONE APP

to benefit from the advantages of conversational in a dedicated premise

SDK LIBRARY

to easily and quickly integrate with your existing apps
EIMe Instant Messaging chat sdk library
Enriched Instant Messaging advantages
MORE THAN A WHITE LABEL

EIMe is truly customizable according to your business needs and ready to be integrate with numerous APIs.

TURN-KEY SOLUTION

No need to wait for ages to have your solution implemented: you'll be up and running in just a few weeks.

TESTED ON A LARGE SCALE

Used by over one milion customers of a major European Telco operator covering 80% smartphones on the market.

100% INTEGRATION

Whether you choose the stand-alone or the SDK solution, we will significantly lower the pain of integration and make it easier and faster.

SEAMLESS SCALABILITY

Not a websocket but a true XMPP protocol developed with the backend developers of WhatsApp: Scalable to mlns and 100% secure.